Renew Support

To renew or extend your support, enter the information below to identify your existing Analytica or ADE license. After your license is located in our database, you will be able to select the number of years of support you would like to add.

For assistance, please call us at (650) 212-1212 extension 2 or email us at .(JavaScript must be enabled to view this email address).

More information about renewing support is provided below the form.

Name*        
Email Address*    
License ID*  
You can find your License ID from inside Analytica. Select the Update License... dialog from the Help Menu. You can copy/paste it from the License field.
* means that the field is required.

What you get with active support

  • Free technical support by email. See the support section for details.
  • Free patches and upgrades to minor releases (e.g. 4.4 to 4.5).
  • Discounted prices for major upgrades (eg. 4.4 to 5.0)
  • Access to the Analytica Wiki
  • Free attendance to Analytica User Group webinars

Price to renew support

The price to renew support and maintenance for a year is about 25% of the initial software price. If you renew it before it expires, it's only about 20%. (Or if you pay support more than 12 months ahead, it's about 16%.)  Use the form above to get an exact quote.

The table below displays the cost of renewing support for a year before it expires:

Edition
On-time Support Renewal
Analytica Professional
$ 255
Analytica Enterprise
$ 495
Analytica Optimizer
$ 795
Analytica Power Player
$ 95
Analytica Power Player /w Optimizer
$ 295
Analytica Decision Engine (ADE)
$ 1,795
Analytica Decision Engine /w Optimizer
$ 2, 795

To renew your support

Please enter your name, email address, and license id above. We will match this against our records and let you know the renewal price based on your software edition and expiration date.