Call (+1) 650-212-1212

Renew Support

To renew or extend your support, enter the information below to identify your existing Analytica or ADE license. After your license is located in our database, you will be able to select the number of years of support you would like to add.

For assistance, please call us at (650) 212-1212 or email us at sales@lumina.com.

Name*        
Email Address*    
License ID*  
You can find your License ID from inside Analytica. Select the Update License... dialog from the Help Menu. You can copy/paste it from the License field.
* means that the field is required.

What you get with active support

  • Free technical support by email. See the support section for details
  • Free patches and upgrades to minor releases (e.g. 4.5 to 4.6)
  • Discounted prices for major upgrades (eg. 4.5 to 5.0)
  • Edit access to the Analytica Wiki
  • Free attendance to Analytica User Group webinars
  • 25 free ACP sessions per month

Price to renew support

The price to renew support and maintenance for a year is approximately 25% of the software price (see below). If you renew before the expiration date, the price is approximately 20%. Use the form above to get an exact quote.

Edition
Standard Support Renewal
Analytica Professional
$   245
Analytica Enterprise
$   695
Analytica Optimizer
$1,245
Analytica Power Player
$   245
Analytica Power Player with Optimizer
$   495
Analytica Decision Engine (ADE)
$3,000
Analytica Decision Engine with Optimizer
$4,000